Terrible experience, at least they should compensate 1 night for that poor customer service experience, repetitive mistakes, instead they did nothing and they don't care, they should not represent Wyndham Hotel group, because I stayed so many times at hotel associated with Wyndham and service was always good. After returning home reported entire situation again to Hotwire, they contacted hotel in order to get credit to inconvenience, however staff at the hotel said that nothing was reported, and they ask for pictures, after I provided pictures, than hotel said that we had sign on the door don't disturb, and we didn't had sign, we requested cleaning, and they didn't provided service and still blaming customer for not doing their work. See 1,109 traveler reviews, 114 candid photos, and great deals for Super 8 by Wyndham Chicago OHare Airport, ranked 4 of 13 hotels in Elk Grove Village and rated 3.5 of 5 at Tripadvisor. ![]() and requested cleaning and arrived that night at 11 PM, and they didn't clean room, didn't took garbage, didn't do anything with cigarette smell, reported to front desk on our 2nd night (24th) around 11PM to lady at front desk, she said just to leave garbage outside of door and that she will come to pick up, and she provided two towels. Now 63 (Was 94) on Tripadvisor: Super 8 by Wyndham Chicago OHare Airport, Elk Grove Village. ![]() 2951 Touhy Ave, Elk Grove Village, Illinois - 60007. ![]() Centralized location to some of Chicagos most talked about destinations, Super 8 OHare offers the perfect blend of luxury and economy. I booked room with Hotwire from July 22 to July 25, and non smoking room, but however when we got to the room we noticed that people smoke in the room and there is cigarette smell and reported to front desk they didn't offer to change room, instead they said they will take care of that next day during housekeeping if we request housekeeping and we requested housekeeping and room was clean, they brought use 2 clean towels and made beds, and second day we left hotel and requested housekeeping service as well because it was necessary to request housekeeping don't make any seanse if you stay 3 nights that you have to ask to clean you room, night before we order some food and had garbage in the room, needed clean towels, etc. Super 8 OHare is located on north-west corner of the OHare International Airport.
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